Shipping policy
Shipping Policy
Effective Date: July 2026
Thank you for shopping with MKnivesCreations. We are committed to delivering premium handcrafted swords, handcrafted knives, and custom blade creations safely and efficiently. Please read our Shipping Policy carefully before placing your order.
Order Processing
All orders are carefully reviewed and prepared before shipment.
Processing times may vary depending on product availability, order volume, and whether your order includes a custom made or personalized item.
Custom orders may require additional production time before shipment.
Orders are processed during our regular business days. Orders placed on weekends or public holidays will be processed on the next available business day.
Shipping Origin
Orders placed with MKnivesCreations are shipped from our fulfillment location in the United Kingdom (UK).
Depending on product availability or operational requirements, certain orders may be fulfilled from another approved location when necessary.
Shipping Destinations
We offer shipping to many international destinations where permitted by applicable laws and shipping regulations.
Shipping availability may vary depending on your country or region.
If shipping to your location is unavailable, we will notify you as soon as possible.
Shipping Costs
Shipping charges are calculated and displayed during checkout unless a product listing specifically states that shipping is included.
Any applicable shipping fees will be shown before you complete your purchase.
Estimated Delivery Times
Estimated delivery times vary depending on the destination country, shipping carrier, customs processing, and other factors beyond our control.
Delivery estimates provided during checkout are intended as general guidelines and should not be considered guaranteed delivery dates.
Order Tracking
When tracking is available, a shipping confirmation email containing your tracking information will be sent after your order has been dispatched.
Please allow the shipping carrier reasonable time to update tracking information after collection.
Customs, Duties & Import Taxes
International orders may be subject to customs inspections, import duties, taxes, or other government fees imposed by the destination country.
These charges are determined by local authorities and are the responsibility of the customer unless otherwise stated by MKnivesCreations.
We recommend checking your country's import regulations before placing an order.
Delivery Delays
While we work hard to dispatch orders promptly, delivery delays may occasionally occur due to circumstances beyond our reasonable control, including:
- Customs inspections
- Weather conditions
- Public holidays
- Shipping carrier delays
- Transportation disruptions
- High seasonal shipping volumes
We appreciate your patience should any unexpected delays occur.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information during checkout.
If an incorrect or incomplete shipping address is provided, delivery delays, additional shipping charges, or unsuccessful delivery may occur.
If you notice an error in your shipping information, please contact us as soon as possible. We will make reasonable efforts to assist if your order has not yet been shipped.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us as soon as reasonably possible.
We will work with the shipping carrier to investigate the issue and assist you in accordance with our store policies and the carrier's procedures.
Restricted Products
Customers are responsible for ensuring that the products ordered are legal to import, own, possess, and use under the laws of their country, state, or local jurisdiction.
MKnivesCreations cannot be responsible for orders affected by local import restrictions, customs regulations, or legal prohibitions in the destination country.
Contact Us
If you have any questions regarding shipping, order status, or delivery, please contact us.
MKnivesCreations
Email: m.knives123@gmail.com
Response Time: 12–24 Business Hours
We are always happy to assist you with shipping inquiries, tracking requests, custom orders, and general customer support.