Privacy policy

Welcome to MKnivesCreations. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, browse our handcrafted swords and knives, place an order, request a custom order, or otherwise interact with our online store.

Our website is powered by Shopify, which provides the secure ecommerce platform used to process orders, payments, and customer interactions.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue using our website and services.

Personal Information We Collect

To provide our products and services, we may collect certain personal information depending on how you interact with our website.

This information may include:

  • Full Name
  • Billing Address
  • Shipping Address
  • Email Address
  • Phone Number
  • Payment Information (processed securely through our payment providers)
  • Order History
  • Account Information (if you create an account)
  • Communication History when contacting customer support
  • Device Information such as IP address, browser type, operating system, and device identifiers
  • Website Usage Information including pages viewed, products visited, search activity, and shopping cart interactions

We only collect information that is necessary to process orders, provide customer support, improve our website, and deliver a better shopping experience.

How We Collect Information

We may collect your information in several ways, including:

  • When you place an order.
  • When you create an account.
  • When you subscribe to our newsletter.
  • When you contact us by email or through our contact form.
  • When you request a custom sword or knife.
  • When you browse our website through cookies and similar technologies.
  • Through Shopify and trusted third-party service providers that help us securely operate our online store.

    How We Use Your Personal Information

    At MKnivesCreations, we use your personal information to provide a secure, reliable, and personalized shopping experience. Depending on how you interact with our website and services, we may use your information for the following purposes:

    Order Processing & Fulfillment

    We use your information to process and fulfill your orders, confirm payments, arrange shipping, provide order updates, and deliver handcrafted swords, knives, and custom products to you.

    Custom Orders

    If you request a custom handcrafted sword or knife, we use the information you provide, including specifications, reference images, engraving details, and other requirements, to communicate with you and complete your custom order.

    Customer Support

    We use your personal information to respond to inquiries, provide product information, assist with orders, resolve issues, and offer customer support through email or other approved communication channels.

    Website Improvement

    We may analyze how visitors use our website to improve performance, enhance user experience, optimize product pages, and develop new features and services.

    Marketing Communications

    If you choose to subscribe to our newsletter or promotional emails, we may send you updates about new handcrafted swords, knives, exclusive collections, special offers, or store announcements. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

    Security & Fraud Prevention

    Your information helps us verify transactions, prevent fraudulent activity, protect customer accounts, maintain website security, and comply with applicable laws and regulations.

    Legal Compliance

    We may use or disclose your information when required to comply with legal obligations, respond to lawful requests from government authorities, enforce our store policies, or protect the rights, property, and safety of MKnivesCreations, our customers, and others.

    How We Share Your Personal Information

    We only share your personal information when necessary to operate our business and provide our services. Your information may be shared with trusted third party service providers for purposes such as:

    • Secure payment processing
    • Order fulfillment and shipping
    • Website hosting and ecommerce services provided through Shopify
    • Fraud prevention and security monitoring
    • Customer support and communication services
    • Analytics and website performance monitoring

    We do not sell your personal information to third parties.

    When required by law, we may disclose personal information to comply with legal obligations, enforce our policies, or protect the rights, safety, and security of our business and customers.

    Relationship with Shopify

    MKnivesCreations is powered by Shopify, which provides the secure ecommerce platform used to operate our online store. Shopify may collect and process certain personal information necessary to process payments, manage orders, improve website performance, and provide secure shopping services.

    For more information about how Shopify collects and processes personal information, please review Shopify's Privacy Policy at https://privacy.shopify.com/.

    Third-Party Services & Links

    Our website may contain links to third party websites, payment providers, shipping companies, or social media platforms. These third party websites operate independently and have their own privacy policies.

    We are not responsible for the privacy practices, content, or security of any third party websites. We encourage you to review their privacy policies before providing any personal information.

    Cookies & Similar Technologies

    Like many ecommerce websites, MKnivesCreations uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance the functionality of our online store.

    Cookies may also help us understand how visitors interact with our website so we can improve our products, services, and overall customer experience.

    You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on our website.

    Children's Privacy

    Our products and services are intended for individuals who are legally permitted to purchase our products under the laws applicable in their country or region.

    We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate legal consent, we will take reasonable steps to delete that information.

    Data Security

    Protecting your personal information is important to us. We use commercially reasonable security measures to help protect your information against unauthorized access, alteration, disclosure, or destruction.

    However, no method of transmitting information over the Internet or storing electronic information is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

    Data Retention

    We retain your personal information only for as long as necessary to:

    • Process and fulfill your orders.
    • Provide customer support.
    • Maintain accurate business records.
    • Comply with applicable legal and tax obligations.
    • Resolve disputes and enforce our policies.

    When personal information is no longer required, it will be securely deleted or anonymized where appropriate.

    Your Rights & Choices

    Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These rights may include:

    • Request access to the personal information we hold about you.
    • Request correction of inaccurate or incomplete personal information.
    • Request deletion of your personal information, where legally permitted.
    • Request a copy of your personal information in a portable format, where applicable.
    • Withdraw your consent to receive marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

    To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request in order to protect your personal information.

    International Data Transfers

    Depending on your location, your personal information may be processed or stored in countries outside your country of residence, including where Shopify and its trusted service providers operate.

    Where required by applicable law, appropriate safeguards are implemented to help protect your personal information during international data transfers.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the services we provide.

    Any updates will be published on this page, and the revised version will become effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

    Contact Us

    If you have any questions about this Privacy Policy, how we collect or use your personal information, or if you would like to exercise any of your privacy rights, please contact us.

    MKnivesCreations

    Email: m.knives123@gmail.com

    Website: 

    We aim to respond to privacy related inquiries within 12–24 business hours whenever reasonably possible.